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Quality Assurance Policy

Our Product Quality Policy

At Agrofood - Hari Om Trading Co., we are dedicated to delivering superior agrofood products that prioritize quality, safety, and customer satisfaction. Our commitment to excellence drives us to continuously enhance our processes, meet regulatory requirements, and exceed industry standards.

Our Core Commitments:

  • Customer-Centric Quality: We are committed to understanding and fulfilling the needs and expectations of our customers. Our goal is to consistently deliver products that meet or exceed their specifications, ensuring high levels of satisfaction and trust in our brand.
  • Regulatory Compliance: We rigorously adhere to all applicable laws, regulations, and industry standards, including SHEFEXIL, APEDA, FSSAI, IOPEPC, ISO 22000 - 2018. Our quality management system is designed to ensure full compliance and to support the safety and integrity of our products.
  • Continuous Improvement: We believe in the importance of ongoing improvement. By regularly reviewing and refining our processes, investing in the latest technologies, and fostering a culture of innovation, we strive to enhance our product quality and operational efficiency.
  • Employee Engagement: Our employees are the cornerstone of our quality assurance efforts. We are committed to providing them with the necessary training and resources to perform their roles effectively and uphold our quality standards. We encourage active participation in quality improvement initiatives and value their feedback.
  • Supplier Partnerships: We work closely with our suppliers to ensure that all raw materials and ingredients meet our stringent quality requirements. Our supplier selection and evaluation processes are designed to maintain high standards across our supply chain.
  • Risk Management: We proactively identify and address potential risks that could impact product quality. Through comprehensive testing, quality controls, and corrective actions, we aim to prevent issues and ensure the reliability and safety of our products.
  • Transparent Communication: We are committed to maintaining open lines of communication with our stakeholders. We promptly address any quality concerns, provide clear information about our products, and keep stakeholders informed of any significant changes or updates.